Privacy policy

Meola Leather Dogs, located at Helmholtzstraat 5D

3316 GJ Dordrecht, is responsible for the processing of personal data as shown in this privacy statement.

Contact details

https://meolaleatherdogs.nl/

+31619205467

Visiting address=

Helmholtzstraat 5D

3316 GJ Dordrecht

Postal address=

Anemastraat 26

3354 AA Papendrecht

Personal data that we process

Meola Leather Dogs processes your personal data because you use our services and/or because you provide this data to us yourself.

Below you will find an overview of the personal data we process:

- First and last name

- Address data

- Phone number

- E-mail address

- IP address

- Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

- Location data

- Information about your activities on our website

- Internet browser and device type

- Bank account number

- Data required for the Facebook pixel

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@meolaleather.nl and we will delete this information.

For what purpose and on what basis do we process personal data?

- Handling your payment

- Sending our newsletter and/or advertising brochure

- To be able to call or email you if this is necessary to provide our services

- To inform you about changes to our services and products

- Offer you the opportunity to create an account

- To deliver goods and services to you

- Meola Leather Dogs analyzes your behavior on the website in order to improve the website and tailor the range of products and services to your preferences.

- Meola Leather Dogs also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

Meola Leather Dogs does not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are made by computer programs or systems, without a human being involved (for example an employee).

Meola Leather Dogs uses the following computer programs or systems:

-Shopify is our webshop system

Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the use of SSL encryption, a firewall and a strong password policy. Data is stored in the EU on ISO27001 certified servers. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve services.

-We use Mailblue as a mailing program

We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties in this context.

-Strato handles our regular business email traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Strato does not have access to our mailbox and we treat all our e-mail traffic confidentially.

-Shopify payments makes all payments made via the webshop.

We use the Shopify payments platform to process payments in our online store. Shopify payments processes your name, address and residence details and your payment details. Shopify has taken appropriate technical and organizational measures to protect your personal data. Shopify reserves the right to use your data to further improve its services and to share (anonymized) data with third parties in this context. Shopify does not store your data for longer than permitted by legal terms.

-Sumup makes all payments made via the PIN system

-PostNL is mainly the company we send our packages with. Sometimes this can also be DHL.

If you place an order with us, it is our job to have your package delivered to you. We mainly use the services of PostNL to carry out deliveries. It is therefore necessary that we share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

-We use red tape as an accounting system

We use the services of Rompslomp to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. Rompslomp is obliged to maintain confidentiality and will treat your data confidentially. Rompslomp does not use your personal data for purposes other than those described above.

-We use Final Cut Pro and Photoshop to edit photos and videos

-External sales are via bol.com

If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

How long we keep personal data

Meola Leather Dogs does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. Such as 7 years mandatory retention for the tax authorities.

Sharing personal data with third parties

Meola Leather Dogs shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with any legal obligation. We enter into a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Meola Leather Dogs remains responsible for these processes. In addition, Meola Leather Dogs provides your personal data to other third parties. We only do this with your express permission.

Cookies, or similar techniques, that we use

Meola Leather Dogs uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Meola Leather Dogs uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website works properly and to optimize it. We also place cookies that track your surfing behavior so that we can offer customized content and advertisements.

On your first visit to our website, we already informed you about these cookies and asked your permission to place them.

You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Meola Leather Dogs and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@meolaleather.nl.

To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.

How we protect personal data

Meola Leather Dogs takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@meolaleather.nl